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Operational Risk Manager - Payments Risk
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- The Operational Risk Manager – Payment Card Oversight has overall responsibility for second line oversight of Key Bank’s Payment Card offerings, including credit, debit and prepaid card programs.
- Serve as the subject matter expert (SME) on operational risk and control matters for Payment Card businesses through partnership and credible challenge in alignment with KeyCorp’s Policies and Programs, risk and control self-assessment (RCSA) process, testing, metrics (e.g., KRIs, EWIs, Tolerances), and identification and remediation of findings.
- Oversee and/or and deliver training to line of business personnel, Risk Management staff and others on regulatory matters, third party and operational risk best practices to enhance organizational understanding of third-party risk trends, risk identification, and control requirements.
- Responsible for ongoing development and implementation of operational risk management topics, including such things as being the subject matter expert on operational risk activities associated with risks, controls, testing, remediation and reporting.
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