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Onsite Traffic Control Room Dispatcher - GMX
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Full-time
- Traffic Management Center Operators (TMC Operators) work as part of a team of transportation professionals in the Greater Miami Expressway (GMX) Traffic Management Center (TMC).
- TMC Operator’s primary responsibilities are to monitor roadway activities in order to identify, communicate and dispatch resources in response to traffic events and congestion on the MDX. The duties are similar to those of a 911 dispatcher within a fast-paced, call center environment.
- Handles call from the Florida Highway Patrol (FHP) communications center and other agencies, advising them of events along the highway.
- Dispatches Road Rangers and monitors Road Ranger activity including the monitoring of the Automatic Vehicle Loader (AVL) system to provide oversight of the Road Ranger operations.
- Coordinates with partner TMC (District VI, FL Turnpike) ensuring seamless information to this public.
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