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Onsite Client Support Specialist, Medical Devices
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Full-time
- Onsite Client Support Specialist, Medical Devices - Miami, FL
- Reporting to the Region Manager, Field Service , the primary responsibility of this role is customer support of KARL STORZ devices (including hand instruments, video equipment and OR1) within their assigned hospital while partnering with Sterile Processing Departments and OR team members.
- Face-to-face customer support, including OR, SPD and Biomed
- Maintain the instrument sets so that they are always in good working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; trouble shoot video and instrument issues in the O.R.; inspection of the instruments and documentation of their functionality
- Transporting, cleaning/sterilization and packaging of instruments after use.
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