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New York - Supervisor - Cafe (Full - Time) CC - D1 - D1, CC - D2 - D2, CC - D3 - D3, CC - D4 - D4, CC - D5 - D5, CC - D4 - D2
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Full-time
- Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
- Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work every week, year round for at least 30 hours each week as a full-time Supervisor in our Cafe. In the Cafe you will provide assistance to the management team, have oversight for team members within the cafe or store in the absence of upper management, greet customers, and increase customer loyalty while preparing drinks and food in a fast-paced academic environment.
- A Cafe Supervisor should support the management team, be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver.
- As a Café Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service.
- You must be knowledgeable about cafe and store operations; provide outstanding customer service; help enforce loss prevention and safe food handling procedures; and ensure that the Café is maintained.
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