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Network Support Engineer
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- The Senior Network Support Engineer is expected to be a Subject Matter Expert (SME) covering the application of campus network technology deployed across the Customer environment.
- The purpose of the network support engineer role is be specialized in one or more vertical technology disciplines but will also be versed in other IT service delivery technologies.
- The network support engineer performs troubleshooting, analysis, and restoration of failed production services to customers and end users.
- The network support engineer will be the key person in the support for all campus network elements within their specified location.
- Collect all Campus LAN discovery information for each environment to onboard them to day-to-day support program
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