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Network Operations Engineer
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$161,000 - $220,000 a year
Full-time
- The right candidate will enjoy digging into operational problems in order to align and implement technical and business solutions via automation, process improvement, and data analysis.
- They will also be comfortable in a fast-moving organization working across diverse stakeholders across physical infrastructure, network design & engineering, strategy, security & policy, and legal to solve urgent and long-term initiatives.
- Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple security and continuity disciplines for infra spanning thousands of locations across 100+ countries during major incidents/site events (SEVs) on edge, caching, and network infrastructure.
- In this role, you will directly or indirectly oversee a large contingent workforce responsible for delivering roadmapped projects and executing on recurring operational activities.
- Escalation Management: Participate in the global team’s Tier III+ on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future.
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