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Network Operations Center Team Lead
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- We are growing and seeking a seasoned Network Operations Center (NOC) Lead for our team of 8-10 NOC technicians at our facility in Addison, TX. The ideal candidate will have extensive experience in network operations management or as a NOC lead, with a technical background in CISCO, VMware, SD-WAN Infrastructure, Salesforce (as a ticketing system), Linux, and PRTG (as a monitoring system).
- As the Network Operations Center (NOC) Lead, you will be responsible for overseeing the day-to-day operations of our NOC team.
- Lead and mentor a team of NOC technicians, providing guidance, support, and coaching to ensure high performance and professional development.
- Manage the day-to-day operations of the NOC, including monitoring network performance, troubleshooting issues, and implementing proactive measures to prevent downtime.
- Minimum of 2-3 years of experience in network operations management or as a NOC lead, preferably in a managed service provider environment.
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