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Mutuels Line / Floor Supervisor
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Part-time
- Processes customer wagering transactions through a totalisator terminal and certifies accurate wagering transactions as prescribed by state racing commission regulations, IRS regulations and Fair Grounds’ standards.
- used in performing job duties of mutuel line and reconciles daily cash handling activities to confirm accuracy of cash received at beginning of shift and cash returned at end of shift.
- Serves as front line liaison in respect to manned and self-service totalizator terminals and systems to identify, examine and resolve issues.
- Disseminates accurate and real-time information to customers and cashiers regarding the Fair Grounds’ offerings and escalates request for information to superiors when needed.
- Maintains confidentially of customer personal and account information when such is required to process wagering or payment transaction.
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