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Mobile Associate - Retail Sales
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Part-time
- T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry!
- Job OverviewMobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life.
- Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: ◦ How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network ◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
- Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
- Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: ◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
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