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MH Account Representative (Bilingual Preferred)
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Full-time
- Position Summary: The MH Account Representative works in our Specialty Lending Group/Manufactured Housing Servicing Department to deliver prompt, accurate, courteous customer service via phone, fax, mail, or email.
- The Account Rep handles existing customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
- Working with customers to bring their account up to date (accounts currently in collections).
- Provides excellent customer service by assisting customers with questions, complaints, and billing questions.
- Take inbound calls from customers and make outbound calls to customers.
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