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Mgr, JTCC Clinical Partner Ops - FT - Day
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- The Mgr, JTCC Clinical Partner Ops plans and organizes the daily function and oversight of JTCC clinical partner staff members in both our practice offices and medical and radiation oncology departments.
- This role also involves oversight of medical record activities including, but not limited to, scanning, quality assurance, indexing, conducting audits, and directing performance improvement.
- This role will also be responsible for the department of Patient Intake.
- Provides visible and supportive leadership and guidance to staff working within our physician offices ('sleeves') as it pertains to greeting, rooming, telecom, and appropriate scheduling of patients.
- Provides a comprehensive and standard orientation of MAs, schedulers, medical records, and intake support staff, including, but not limited to all aspects of telephone contact and etiquette, proper message retrieval, OnBase and ICD-10 coding, etc.
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