The Lash Lounge

What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services.. Manage accurate sales transactions and guest/member records within MindBody software. Customer service and/or front desk/receptionist: 2 years. The Lash Lounge is a world-class destination for semi-permanent eyelash extensions.. We offer a complete menu of services, including eyelash extensions, refills, threading and more.

sales and customer service associate

Seeking outgoing, personable, sales-oriented individuals for our Part-Time role at The Lash Lounge Carmel as our Salon Concierge! What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence. Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team! Schedule MUST BE AVAILABLE WEEKDAYS/WEEKENDS/EVENINGS Key Responsibilities <ul><li>Meet and exceed guest membership and scheduling targets</li><li>Consult with guests on key benefits of services, memberships, and retail products</li><li>Coordinate appointment scheduling, communicating confidently via phone, text and email</li><li>Create an outstanding experience so every guest will want to return</li><li>Decisively resolve issues, appropriately escalating issues to mitigate in future</li><li>Manage accurate sales transactions and guest/member records within MindBody software</li><li>Other duties as assigned </li></ul>Our Ideal Candidate <ul><li>You are a spirited, outgoing team member who is passionate about excellent customer service</li><li>You take pride in, and truly enjoy, cultivating relationships with guests</li><li>You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate</li><li>You can work in fast paced environments, multitasking and prioritizing </li><li>You always work with the highest levels of integrity and respect and avoid gossip/drama</li><li>You always present as professional, confident and approachable</li><li>You are skilled at using various technology platforms and feel comfortable learning to use new programs </li></ul>Experience <ul><li> Customer service and/or front desk/receptionist: 2 years</li><li> Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)</li><li> Salon/beauty experience preferred </li></ul>Job Type Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team. Pay $13.00-$15.00 per hour (depending on experience), plus bonus and commission eligible Compensation: $13.00 - $15.00 per hour What We Do The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. Why Join Our Team We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

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