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Member Services Rep / EST
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- Position is open to Remote work, must be located in the state of Florida, Ohio or West Virginia.
- This position expected to provide excellent customer service to all incoming/outgoing callers and answer and document inquiries related to dental benefits , eligibility, provider information, claims, pre-estimates/pre-authorizations, grievance and appeals, fulfillment requests and other miscellaneous inquiries.
- Follow safety guidelines outlined by LIBERTY Dental Plans Illness and Injury Prevention Program.
- Minimum 2 years' experience in customer service, call center or healthcare; prior healthcare or dental experience highly preferred
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
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