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Member Service Specialist (Solano County)
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- Provides Golden 1 services to member, including but not limited to cashier’s checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance.
- Verifies signature cards in ECM (Enterprise Content Management).
- Process consumer loan applications and completes the fulfillment of loan when appropriate.
- Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
- Frequent routine and complex verbal and written communication with the following departments:Branch Network, Home Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, MSSI Training, Loan Processing and Underwriting.
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