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Member Service Associate - West
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- GENERAL FUNCTION: Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs and services.
- Must possess mental alertness, problem solving, organizational and task management skills; ability to make independent and sound decisions in a rapidly changing, chaotic environment
- Complete CPR/AED, First Aid, O2, Listen First Workshop, and Membership Training in accordance to Conditions of Employment
- Providing excellent service by having a great knowledge of YMCA programs, services and systems.
- Responsible for making membership retention a priority by; Selling the YMCA's value, not just its facilities.
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