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Member And Visitor Services Representative, Full - Time
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Full-time
- Reporting to Admission Managers in the Member and Visitor Services department (MVS), the Member & Visitor Services Representative is a vital member of the MVS team responsible for greeting, assisting and welcoming all Museum visitors in an enthusiastic, warm and professional manner.
- Handles General Admission, Exhibition and Public Program ticket sales, membership sales and renewals
- Performs sales duties including the sale of general admission and special exhibition tickets, memberships, special event and public program tickets at any ticketing location.
- Troubleshoots common membership customer service needs including reserving exhibition tickets, contact information updates, upgrades, and automatic renewal requests.
- Develops proficiency on ticketing and membership database Tessitura.
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