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Medicaid Technical Service Delivery Manager (MES / Medicaid Enterprise Systems)
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Full-time
- Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
- Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs.
- For more information, visit Essential Duties and Responsibilities: - Oversee daily operations including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing, and compliance.
- Maximus is seeking an experienced Service Delivery Manager to oversee our Medicaid Provider Management System.
- Deep understanding of service management principles, frameworks (such as ITIL), and best practices to ensure the efficient and effective delivery of services.
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