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Market Business Service Officer
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Full-time
- Complex Business Service Officers (CBSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
- The Complex Business Service Officer is responsible for leading and driving the Firm's key strategic initiatives, contributing to a strong complex culture, development of employees, ensuring a high level of client service, and general oversight of operational processes.
- Manage risk and assure positive audit results throughout the Complex in partnership with Risk and Compliance
- Champion and support diversity & inclusion
- Actively participate in Regional and National calls and stay abreast of key topics in order to effectively cascade communications within the Complex
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