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Manager, Sales & Client Experience
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$90 - $120 a year
Full-time
- The Sales & Client Experience Manager supports the Retail Director in all efforts to achieve the sales and client experience goals for the Beverly Hills Flagship Salon.
- The Sales & Client Experience Manager will also be expected to manage all aspects of the store in the absence of the California Retail Director.
- Ensures that Salon Assistant team is engaged in every client presentation and able to add value from a selling standpoint: pulling and gathering merchandise as directed, listening and anticipating Sale Executive needs, helping to ensure that every client opportunity is maximized.
- Assists Retail Director in managing clientele development program as well as other sales, marketing, CRM and customer service initiatives, insuring all company goals are met.
- Purposefully leverages the Salon Assistant team to maintain client experience goals: warm welcome, seamless introduction to Sales Executive, active support throughout the sales interaction from providing refreshments to anticipating product needs.
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