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Manager, Quality Assurance
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- Quality Assurance develops and implements a compliant and cost effective quality system that assures products and services are reliable, safe and effective.
- The Manager Quality Assurance analyzes and investigates adverse drug reactions, reviews complaints for drug complaint issues, provides clinical support to field operations, and sets safety policy procedures and creation.
- The job will be responsible for scanning general complaint inboxes for applicable drug reaction complaints.
- Serves as a subject matter expert for field operation teams to resolve issues regarding dosing and drug use cases.
- Sets safety policy procedures and defines policies for safety preparation, appropriate escalation, and drafting letters to customers.
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