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Manager of Patient Financial Services
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$86,444 - $127,504 a year
Full-time
- Reporting to the Director of Patient Financial Services, the Manager of Patient Financial Services plays a critical role in overseeing the efficient day-to-day operations of accounts receivable management, cash management, payment posting, refund processing, and customer service inquiries related to hospital or outpatient bills for services provided by Valleywise Health.
- This position is responsible for implementing and monitoring productivity standards, resolving issues, managing denials and appeals, reporting on payer performance, and ensuring adherence to Valleywise Health's policies and procedures.
- The Manager also supervises the reconciliation of payments, monitors refund requests, and addresses escalated patient concerns.
- Requires a working knowledge of the principles, fundamentals and systems specific to the department impacting the revenue cycle workflow and the principles and fundamentals related to budgeting, accounting, record keeping and business writing.
- Requires knowledge of all aspects of payer reimbursement, including Medicare, AHCCCS, commercial, managed care, worker's compensation, and self-pay.
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