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Manager of Market Research
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- Oversee the development of proposals including study design (e.g., sample/ weighting construction, questionnaire construction, analysis, reporting plans).
- Develop and deliver market intelligence and assessment of customer behavior trends.
- Integrate findings from research, data, reports, and competitive intelligence to develop actionable insights and business strategy recommendations.
- Monitor and report on Water Meter and AMR/AMI endpoints market share.
- Manage & report on customer satisfaction metrics such as Net Promoter Score.
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