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Manager, Market Intelligence
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- Maximize the company's competitive performance and market share for both the residential and small-to-medium sized business (SMB) segments, focusing on all competitors including wireline and wireless/fixed wireless providers and mobile operators.
- With a rigorous discipline around market-level investigation and intelligence gathering, verification of externally-sourced data, and analysis and reporting, members of the Market Intelligence team are the company's subject matter experts on local market dynamics and the competitive landscape in each of the communities we serve.
- Through cross-functional partnership, collaborates closely at the regional and management area levels with Construction, Technical Operations, Field Project Management and RDOF teams, Residential and SMB Direct Sales, Community Solutions, Spectrum Stores, Government Affairs, and others in order to gather and document insights relative to competitive presence and expansion
- Maintain and regularly update current, detailed reference materials for all competitors to inform and support Charter marketing, sales, offer and product strategy
- As assigned, develop market assessments and competitive insights outside the Charter footprint in support of various strategic initiatives
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