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Manager, Grievance And Appeals
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- The Manager, Grievance and Appeals ensures that products meet certain standards of quality.
- The Manager, Grievance and Appeals works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.
- The Grievance and Appeals Manager is dedicated to delivering service and operational excellence through the consistent application of Humana Capital strategies which focus on continuous improvement in the areas of contributions, competencies and performance for the Grievance & Appeals Department.
- The Grievance and Appeals Manager possesses strong leadership skills, in-depth knowledge of Medicare and Medicaid regulations, and has a commitment to delivering exceptional service to our members.
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