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Manager, Change Management
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$190,000 a year
Full-time
- Leads change management for the rollout of transformation activities led by the Transformation Practice Excellence (TPE) team in collaboration with the Senior Director, Practice Excellence, Department Operational Leaders, internal Operational Team Leads and the internal communications team.
- Coordinates change management initiatives through planning, assessment, diagnosis, design, and implementation at a department/office level, as a member of the TPE, and in close collaboration with internal communications.
- Responsible for maintaining a sufficient understanding of RPA, data analytics, and artificial intelligence for potential opportunity identification.
- Minimum 3 years work experience managing communication plans, business projects, organizational change management, business process analysis, transformation, and/or project management
- Exposure to RPA, AI, or data analytics and ability to identify opportunities for improvement using specific capabilities
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