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Lobby Greeter - Tower Suites
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- Ensures consistency of all guest and employee interactions are in accordance with Forbes 5-Star standards, in order to maintain the integrity of the Wynn/Encore Las Vegas ambiance while promoting hotel facilities and services.
- Must be able to effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy.
- Ability to maintain the ambiance of the Tower Suites Lobby; includes managing queues, greeting guests, and providing a welcome refreshment or amenity.
- Assists with storing guest luggage; when necessary.
- Assists in any Front Office role or department needed based on business demands.
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