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Loan Servicing Specialist Team Lead
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Full-time
- The Loan Servicing Specialist Team Lead will be responsible for the development, coaching and management of Associates that are directly involved with the Loan Servicing Processes for the Retail Loan Servicing Department
- The Associate will perform the daily duties of the Loan Servicing Specialist, including second tier review and remediation of issues identified
- Assisting Loan Servicing Associates with decision making and troubleshooting miscellaneous items and complex requests
- Must have worked for 3 years in the Loan Servicing Specialist role and mastered the ability to work all lending products, as it pertains to Retail Servicing Processes
- Must have a thorough and demonstrated understanding of Retail Lending Banking regulations including but not limited to Truth in Lending (Reg Z), National Flood Insurance requirements (NFIP), Biggert/Waters Act, RESPA, Fair Lending, Fair Credit Reporting Act and BSA as it relates to the Retail Lending Function
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