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Loan Operations Unit Manager
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$85,000 - $130,000 a year
Full-time
- East West Bank is seeking a Loan Operations Unit Manager.
- The Loan Operations Unit Manager is responsible for the day to day management of a Loan Operations Unit including but not limited to; customer complaints and research, payment processing and other financial activities, Demands & Payoffs, Adjustable Rate Management, escrow monitoring, Insurance and Tax monitoring, post closing collateral monitoring, Construction Disbursement, Quality Assurance, Investor Reporting, etc.
- Oversight to all applicable regulatory compliance relative to Loan Servicing, Reconciliation and Quality Control is included in this role.
- Responsible for the direct management of the loan operations team(s) including but not limited to; hiring, coaching, training, setting performance requirements and goals, developing and delivering scorecards results, metrics, key-man succession plans, and conducting performance reviews.
- Direct loan operations activities to meet established goals and appropriate turnaround time to meet regulatory requirements for time sensitive activities.
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