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LensCrafters - Store Manager
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- LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.
- GENERAL FUNCTION The overall mission of the Store Manager is to be a leader within the LensCrafters organization.
- MAJOR DUTIES & RESPONSIBILITIES Conveys a commitment to providing unsurpassed Customer Service through ensuring the LensCrafters' staff performs the Sales and Service Process steps.
- Strives to achieve "Far Exceeds Expectations" on all targets set in the following areas: NPS – Net Promoter Score % Sales to Plan Customer Count Store Operating Profitability % Saturation of Training Key Performance Indicators, to include exam growth and retention Recruits and selects high caliber staff.
- Leads Doctor of Optometry business partnership and co-planning.
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