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Lending Applications Systems Administrator
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- Teams that are living out the credit union philosophy of "people helping people".
- Provide user support for daily business procedures, troubleshoot complex or escalated issues promptly, and escalate items to additional tech support and/or vendor support as needed.
- Includes diagnosing and assisting in resolving configuration and hosting of those applications on-premises or in the cloud as part of maintenance and troubleshooting.
- Desired expertise in Windows Server operating systems, Office 365, imaging and document storage solutions, and proficiency in data retrieval, networking, system security/SSO, and incident resolution a plus.
- Document escalated resolution steps for Tier 1/2 technicians to follow for future troubleshooting.
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