Sun Health

Sun Health is looking for big-hearted, invested, and thorough Lead Server to join our vibrant team at Grandview Terrace in Sun City West, AZ.. Sun Health has been supporting healthcare in the West Phoenix metropolitan area for over 50 years and continues its mission to champion superior health and wellbeing through philanthropy, inspired living, and wellness programs.. awarded a top 10 spot on the national Fortune Best Workplaces for Aging Services™ 2020 list, and. Fulfills room service and to-go tickets for residents in correct order.. Must have Maricopa County Food Handlers Card.

lead server

Sun Health is looking for big-hearted, invested, and thorough Lead Server to join our vibrant team at Grandview Terrace in Sun City West, AZ.
Statement of Purpose: Coordinates and oversees the activities of team members and ensures that assigned job expectations are completed while proper policy and procedure is maintained. Provides service support in the dining rooms and other venues as circumstances dictate.
Why Sun Health?
Sun Health has been supporting healthcare in the West Phoenix metropolitan area for over 50 years and continues its mission to champion superior health and wellbeing through philanthropy, inspired living, and wellness programs.
Sun Health's core purpose is to empower people to enjoy living longer and more purposeful lives and our team members lead the way in education, advocacy, and care for our residents and community.
Sun Health was recently:
certified as a Great Place to Work by our employees in 2021 and 2022, and 2023.
awarded a top 10 spot on the national Fortune Best Workplaces for Aging Services™ 2020 list, and
awarded a Platinum award in 2019, 2020 & 2021 through the Healthy Arizona Worksites Program.
Major Tasks, Duties and Responsibilities:
Promptly and warmly greets guests.
Takes and serves food and beverage orders in an efficient manner following established steps of service.
Delivers food and beverages promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follows proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests and residents.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues and relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Works with staff of other departments to perform job duties during special events.
Attends pre-meal/line-up meetings.
Ensures tables are bussed after each course.
Fulfills room service and to-go tickets for residents in correct order.
Properly maintains and operates all equipment.
Assists management with coordinating team members and service related to the dining rooms.
Trains and mentors all team members in the correct serving techniques and proper sanitation.
Maintains a constant presence in the dining rooms to assure proper service techniques are being practiced.
Evaluates and implements efficient work techniques of the dining room team members.
Complies with all state and county health codes for food handling.
Must be able to provide direction and support key initiatives.
Use of POS system as needed.
Qualifications:
High school diploma or equivalent.
Previous dining room experience preferred.
Must have Maricopa County Food Handlers Card.
Some of the benefits offered for this position include, Medical, Dental & Vision, 401k with immediate vesting & up to 4% employer match, Tuition Reimbursement, Discount Programs through The Employee Network, Employee Association: Nonprofit supporting team members in need.
Equal Employment Opportunity
Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

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