Tucci Learning Solutions

Job Location Ala Moana - Honolulu, HI. Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience.. Be a brand ambassador; support community engagement, and local store marketing partnerships to increase brand visibility.. Passion, knowledge, interest in health, fitness, and/or wellness.. Must have a valid Food Handler Card or applicable state required certification at the time of hire.

retail

Lead, (PT) Retail Shift Job Details Job Location Ala Moana - Honolulu, HI ****JOB PURPOSE****
**KEY AREAS OF RESPONSIBILITIES**
* Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience.
* Lead the selling process to ensure goals are met during shifts for all employees.
* Ability to foster a customer-focused selling culture. Models the service & sales experience.
* Provide individual & team performance feedback and recommendations to managers.
* Coach and elevate team performance at the moment to maximize team selling potential. Set clear goals and expectations with all associates on every shift.
* Support onboarding of new employees and continued training of selling the team.
* Be a brand ambassador; support community engagement, and local store marketing partnerships to increase brand visibility.
* Support order and inventory processes where applicable.
* Freeze stores: cutting, preparing, and serving product. Clean equipment and following proper food handling procedures.
* Heat stores: preparing hot beverages, following proper food handling procedures, and cleaning equipment.
* Effective management of third-party vendors.
* Enroll all customers in our Membership Program.
* Active & engaged product sampling throughout the day.
* Share customer feedback with a store manager regarding product requests, concerns, and suggestions.
* Perform opening and closing duties including the execution of bank deposits, receipt of shipment, and interpret/disseminate company directive when assigned as manager on duty. Maintain store appearance and cleanliness standards.
* Leads by example - reinforces company policy and ensures a safe & respectful work environment for all members.
* Utilize POS and related computer systems to ensure efficiency
* Other job-related duties as requested.
* Maintain sales floor coverage and follow posted schedules.
****QUALIFICATIONS****
* Passion, knowledge, interest in health, fitness, and/or wellness.
* Ability to build customer relationships and deliver exceptional service.
* Possess a relentless ability to achieve results.
* Ability to quickly adapt & embrace new procedures, processes, and shifts to priorities.
* Proven success in achieving goals through customer-centric selling.
* Excellent team player with the ability to lead & work independently.
* Strong verbal & written communication skills with proficiency in English.
* Keen understanding of sales principles and customer service practices.
* Previous retail, restaurant, or hospitality leadership experience preferred.
* Previous cash-handling and POS experience.
* Must have a valid Food Handler Card or applicable state required certification at the time of hire.
****PHYSICAL REQUIREMENTS****
* Ability to move and/or lift up to 50 pounds
* Requires standing for long periods of time
* Requires working in variable temperatures at different times per day and season. #J-18808-Ljbffr

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