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Lead IT Support Specialist
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- Lead IT Support Specialist in Georgetown, KY.
- The Lead IT Support Specialist will have a strong technical background supporting Microsoft Suite, excellent problem-solving skills, and a ability to lead and mentor junior IT Support Specialists.
- The Lead IT Support Specialist will be responsible for training and mentoring new support technicians and for developing and implementing new processes and procedures to improve the efficiency of the helpdesk.
- Provides technical support and help functions that relate to computer hardware and software, data communications, and connectivity.
- Support, document, monitor, configure, and administer the IT Help Desk.
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