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Lead Customer Sales & Service Representative IV, Front Counter - Located in Waterloo
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- Perform direct support to Front Counter Associates and customers consistent with Mediacom's policies and procedures.
- Employee Wellness Program!
- Provide daily motivation for the Front Counter team to hit daily sales goals.
- Responsible for product knowledge of programming, pricing, packaging, and channel line ups.
- Receive and process customer payments, balance cash draw, and post customer adjustments.
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