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Lead Case Manager
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Full-time
- The Lead Case Manager is responsible for the day to day operations of the case management department including the timely submission of reunification packets, service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key’s (SWK) web-based system (ETO) with supporting documentation maintained in physical files.
- The Lead Case manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.
- Ensure that travel arrangements are completed for program staff transporting youth for reunification or transfer purposes (may include booking airfare, hotel, and rental car)
- Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights” presentations to youth and ensure youth signs the acknowledgment and receives a copy of the Legal Service Provider list and Notice to Juvenile Aliens in Federal Facilities Funded by DHS or HHS.
- Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
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