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Launch Account Manager
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- The incumbent ensures the launch process progresses according to plan and the property receives the "white glove" experience from day one.
- Is on site throughout entire launch of project (if existing community) OR visits the new construction project weekly during construction and more often as necessary/required during the move-in process after TCO.
- Represents company during scheduled property Town Halls and/or Board Meetings.
- Collaborate with operational teams and create orders for all operational needs including number of on-site personnel, back-office workspace, equipment and office trailer space on premise if applicable, restroom facilities etc, and all other necessary equipment for operational efficiency.
- Coordinates "pre-launch" community-wide signup events with the goal of kick-starting the home survey/LOA process with On-Site Operations Team.
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