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Laptop Technician
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Full-time
- The Technician (Contractor) will be working on a project to build and deploy approximately 50 laptops for remote sales people.
- Will provide customer service and technical support, coordination, and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting.
- This position may in addition, assist the desktop team if needed and receive trouble tickets via email, ticketing system or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation for resolution.
- Support, Windows 10, Troubleshooting, Desktop, Active directory, Hardware, imaging, deployment coordination, end user support, A+, Computer hardware
- Must have the ability to multi-task, organize and document many tasks at one time
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