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Key Account Manager - Industrials - Global Account Program
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- Here at Kuehne+Nagel, our Atlanta is looking for a new Key Account Manager - Industrial - Global Account Program to join our Sales team.
- The Key Account Manager (KAM) is responsible for the end-to-end commercial customer journey (any relationship management and business development activities) related to his/her dedicated portfolio of accounts in the assigned scope of responsibility (GKAM or Network KAM).
- Complies with KN sales management processes and systems and ensures correct and timely updates (CRM/CoreLog system)
- Monitors monthly performance (pipeline, wins, losses, RFP opportunities, consulting activities, financial related including Days Sales Outstanding and Credit) against set targets, and ensures immediate actions taken in case of deviations (incl.
- Conduct regular and structured review sessions with assigned customers including; process for continuous improvement and innovation, review of customer strategy and priorities as well as operational excellence delivery
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