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IT Technical Support
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Full-time
- We are currently seeking an IT Technical Support specialist to join our Enterprise Technology Services (ETS) team.
- As an IT Technical Support specialist, you will be accountable for ensuring the ‘effective delivery’ of Corporate IT ETS services to our global customers through the Global ‘AskIT’ service and the effective delivery of deskside support services.
- Besides the primary location for this position, expected to support other sites in the greater Boston areas (Waltham, Seaport, Lexington and Cambridge) with occasional visits to these sites as needed
- The ability to support Windows 10 operating system and Lenovo desktop and laptop hardware
- Prior customer facing tech bar or IT Training experience, such as assisting customers with new applications
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