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IT Tech Support Specialist / L1 Engineer
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Full-time
- Let me introduce you to Medicus IT, where we're not just an MSP (Managed Service Provider) – we're dedicated to healthcare.
- We ensure patients receive the care they deserve by providing top-notch IT support to doctors, care centers, and health groups.
- As a Level One IT Support Specialist at Medicus IT, you'll serve as the initial point of contact for triaging and resolving incoming client or system-generated requests.
- Notifies Client Success Managers when outdated equipment causes repeated issues
- Actively assist Level Twos and Level Threes on projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configuration, SAN setups, etc.)
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