Bowman Williams

We have a position open for a IT Support Specialist Tier 1.5 (ConnectWise) to function as a support specialist working for a Managed Service Provider that has nearly doubled in size over the last 4 years!. The IT Support Specialist Tier 1.5 (ConnectWise) will provide end user support on the service desk and eventually assist senior engineers with project-based work.. The IT Support Specialist Tier 1.5 (ConnectWise) is an ideal role for an IT Professional that has exposure in the MSP space and is looking to quickly progress their IT career.. IT Support Specialist Tier 1.5 (ConnectWise) Day to Day. 1+ years experience with ConnectWise & O365 preferred

it support specialist

We have a position open for a IT Support Specialist Tier 1.5 (ConnectWise) to function as a support specialist working for a Managed Service Provider that has nearly doubled in size over the last 4 years!
The IT Support Specialist Tier 1.5 (ConnectWise) will provide end user support on the service desk and eventually assist senior engineers with project-based work. The IT Support Specialist Tier 1.5 (ConnectWise) is an ideal role for an IT Professional that has exposure in the MSP space and is looking to quickly progress their IT career.
IT Support Specialist Tier 1.5 (ConnectWise) Day to Day
IT support relating to technical issues involving Microsoft’s core business applications and cloud offerings, as well as virtual environments
Troubleshooting workstation, networking, and server issues remotely
Manage and support disaster recovery and business continuity solutions
Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls, and security
Remote access solution implementation and support: VPN, Terminal Services, and Citrix
Maintain and create documentation for hardware, applications, and SOP’s
1+ years Managed Service Provider Experience required*
1+ years experience with ConnectWise & O365 preferred
Demonstrated knowledge in aspects of Microsoft administration for the Microsoft Windows operating system including installation, management, application deployment, and security as well as Exchange
Experience configuring and administering Microsoft Office 365; exposure to Microsoft Azure AD a plus
401k+ Match
Cell Phone Reimbursement
Paid annual training
Fun/Collaborative working environment
Opportunity Location   St. Charles, IL
Proposed Salary   $60,000 - $65,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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