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IT Support Specialist
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- The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.
- Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more.
- Based onsite at Rocket Lab's Launch Complex 2, in Wallops Island, VA facility, The IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services.
- You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. This is carried out via on site desktop support, phone, IM, and email.
- Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc
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