Upvote
Downvote
IT Support Analyst
Share Job
- Suggest Revision
- End-User Technical Support: Provide support for inbound incidents and service requests via phone calls, email tickets, or hands-on personal assistance.
- Work with escalation teams across the IT department to resolve more complex incidents.
- Document resolution of issues through ticketing software and authoring of knowledge base articles for future reference.
- Software Support and Testing: Experience working with business applications and interacting with end-users.
- Daily activities will include working closely with IT Business Systems Analysts (BSA) and Application Development teams to investigate and resolve issues that arise in business software applications and systems.
Active Job
Updated YesterdaySimilar Job
Relevance
Active