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IT Support Analyst
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- The analyst will perform first level IT support, incident resolution.
- The analyst will work with end users through email and telephone, and work within our ticketing system to understand and record incidents.
- The analyst will perform NOC duties including observing and handling alerts.
- Establishing remote connectivity to end user machines and performing remediation for end users.
- CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred.
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