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IT Specialist Senior
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- The Senior IT Specialist will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.
- Collaborates with IT Outsourcing provider to resolve local end user and IT environment issues and service requests; Documents incidents through the management system Designs and performs server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
- Supports preparations and user acceptance testing required for infrastructure projects and enhancements.
- Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
- Collaborates with end users to prepare for Audit and SOX compliance Communicates with customers internally and externally to document resolutions, recommended courses of action, and follow through on project requirements and enhancements Creates and maintains documentation as it relates to system configuration, mapping, processes, and service records.
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