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IT Software Support Specialist
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- This position provides services to maintain and support daily IT operations and the underlying technical infrastructure at the Office of the Governor and Administration.
- This includes but is not limited to direct technical support for all IT-related equipment owned and operated by the Administration Cabinet, their staff, the Office of the Governor, and the Lieutenant Governor.
- This position will also assist the AITR for the Office of the Governor, act as, and support the agency-owned hardware and software, oversee incidents and service requests, account administration, and perform any other responsibilities necessary to keep the administration and Commonwealth information systems running smoothly.
- Strong passion for user experience and a keen eye for product design to deliver on user needs.
- Used Data Analytical tools like Dataverse, Microsoft Excel, Pivot tables.
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