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IT Service Manager Full Time Scott Air Force Base - Scott AFB, Chevronright
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- IT Service Manager Job Details Level Management Job Location Scott Air Force Base - Scott AFB, IL Position Type Full Time Education Level 4 Year Degree Description FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide.
- FEDITC is seeking an IT Service Manager to work out of the Scott, AFB. A Secret clearance and be a US citizen to be considered for the position.
- Responsible for Enterprise Remedy configuration management, configures and customizes EACN Enterprise Remedy Action Request System (ARS) IT Service Management software (or equivalent, e.g., ServiceNow ITSM) software.
- Provide the Information Technology (IT) Service Management training, such as Trouble Ticket System Training using Government furnished physical devices, software, and commercial training aids.
- Provides enterprise wide expertise to design, install, operate, and maintain core Remedy Action Request System (ARS) IT Service Management software (or equivalent; e.g., ServiceNow ITSM) system and related supporting devices and software (i.e. MS Windows OS and NOS, Unix, Linux, directory services, NAS and SAN and Tape and Backup, Proxy, Firewalls, VP, IDS, IPS, etc
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