Upvote
Downvote
IT Service Desk Manager
Share Job
- Suggest Revision
- As the sole IT Service Desk Manager in our new office in Washington D.C., you'll be responsible for the supervision, management and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users in a fast-paced environment.
- Provide in-person IT training and create supporting self-help training material for end uses
- Endpoint OS deployment, management, and administration of Windows, MacOS, IOS/Android, and Linux
- Experience supporting FEDRAMP-compliant cloud work (e.g. Microsoft GCC High, Amazon Gov Cloud, etc)
- Experience supporting FEDRAMP-compliant services (e.g. ZoomGov, GovSlack, zscaler, etc.)
Active Job
Updated TodaySimilar Job
Relevance
Active