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IT Service Desk
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Full-time
- Collaborate with the Regional End User Support Manager and the Regional IT Manager in the management of the IT platform to keep the information systems in optimal operating condition.
- Properly escalate incidents to Regional IT Manager and Regional End User Support Manager according to the impact, severity and urgency.
- Service Desk, Help Desk, Windows 10, Windows 11, Windows, Microsoft, M365, End User Support
- Smartphone usage (Android & Apple) for basic end user support.
- Experience with PC management software (remote SW installation, remote PC support, OS imaging, etc.)
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