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IT Service Delivery Manager (MSP)
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$100,000 - $130,000 a year
Full-time
- IT Service Delivery Manager (MSP)
- This position currently reports directly to the Director of Technology and is ultimately responsible for establishing a good rapport with the clients, ensuring reactive support delivery for end users per our Service Level Agreements and ensuring the entire Service Desk Team is meeting their individual and team objectives.
- IT Service Delivery Manager (MSP) Responsibilities
- 15%) of time allocated to managing the Service Desk and schedules, supervising junior staff, and informational reporting to the Director of Technology.
- IT Service Delivery Manager (MSP) Qualifications
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